Have a question that isn't covered here or just want to
talk to someone about the program in general?
and we can further help you.
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What is Info Check?
Info Check is a listings enhancement for
the HDD Broker websites.
Info Check provides a checklist for each listing
that shows how comprehensive the information within a
listing is. Website users are now able to search and sort
listings by their Info Check rating.
This new system will help to increase buyer confidence and
motivate sellers to provide even more information about
How are these listings different from regular ones?
Info Check rratings are applicable to all
listings. As additional information is added to a
listing, its Info Check rating will increase. The
higher the rating, the more comprehensive the listing and
the further up it will appear in certain search results on
What key things do I need to make my list "info-checked"?
There are eight categories of Info Check ratings
and they are:
- Complete Description
- Detailed Photos
- Complete Serial Numbers
- Inspection Reports
- Lien Disclosures
- Service and/or Work History
How much does this cost?
Like submitting your equipment to HDD Broker, there is
no cost to add Info Check details to your
equipment listing. The more information available to
the buyer the more confidence they will have in your
What qualifies as a Complete Description?
A checkmark is awarded if the description includes a
complete list of all components offered for sale
including year, make, model and hours along with
tallies of all included parts, tooling, pipe, etc.
How many detailed photos do I need to qualify?
A minimum of 10 photos are required in order to
attain this checkmark.
What is "resolution"?
Resolution refers to how "big" a photo is and is
a measure of the amount of computer screen pixels
in a photo. For example, our minimum resolution
is 800 x 600 pixels, meaning that the photo must
measure 800 pixels wide by 600 pixels tall.
Typically, the more pixels in the photo, the
larger the file. Most digital cameras and even
smart phones are capable of resolutions of more
than 3648 x 2736 pixels!
What is the format?
HDD Broker can accept photos in most standard photo
formats including JPG, TIF, PNG, BMP and GIF.
Can I submit more than the required amount?
Absolutely! The more photos you have, the better
it will come across to a potential buyer. HDD Broker
can host an enormous number of photographs of your
listing. Be sure you take advantage of it!
What should I take pictures of - do you have a list?
A list of recommended photos is available for
download from the HDD Broker website, or you can
also view an excellent tutorial on taking photos
for our site at
I have photos but they're in a ______ (PDF/WORD) format, can I send this to you?
While not preferred, we do have the capability of
extracting photos from documents such as Microsoft
Word or Adobe PDF. If you don't have the original
photos, feel free to send us what you have and we'll
do what we can to make it work!
What should I show in my video?
Your video should include footage of your equipment
running and operating its basic functions. Just
bear in mind that buyers will be looking to your
video to help them feel good about the condition and
capabilities of your machine so shoot your video
What format should I send?
The most common video formats include MP4, AVI, FLV,
and MOV. We should be able to convert any of these
and more to useable footage for your listing.
The file size will be huge, what is the best way to send you the video?
Videos are typically very large in size and are
difficult to email. If you have a video for your
listing, simply get in touch with our Listings
or by phone at +1.866.960.3331/+1.250.474.6022 and
we'll talk you through uploading it to us.
What qualifies to receive a check mark for Serial Numbers?
A check mark is awarded if a full serial number
has been provided for all equipment in the listing
that has a serial number. Partial serial numbers
are not sufficient. Here is a rough list of
equipment where serial numbers are required:
Will my serial number be displayed publicly?
No. Your serial number is held on file at our
offices for use in invoicing your equipment
when it sells.
Should I send you a photo of the serial plate?
Sending a photo of the serial or VIN number plate
of your equipment is a great idea! Doing so helps
to ensure that there are no typos and the plate
also includes other valuable information such as
make, model and year of manufacture.
Where is my serial plate located?
The location of your serial number plate varies
by equipment. If you're unsure of where to look,
just give us a call and we'll talk you through
What should I do if there is no serial plate?
If your equipment does not have a serial or
VIN# plate, please contact our Listings
Department and we'll work through the reason
and options to move forward with your sale.
What kind of items do not have serial numbers?
Most pieces of equipment will typically come
with a serial number of some sort. Some
exceptions include tooling, certain home built
pieces of equipment and certain small trailers
in some states.
Can I fill out my own inspection report?
HDD Broker highly recommends that your equipment
inspection be carried out by a qualified mechanic
from an independent third party company. These
inspections carry the most value for potential buyers.
However, in the case where the services of a third
party company are not available or are not
cost-effective, we do accept condition reports directly
from the seller, provided it was carried out by a
qualified mechanic. The inspection reports for these
listings will be flagged with a disclaimer informing
potential buyers of the fact that the seller supplied
the inspection report.
Who can do my inspection for me?
Most buyers will require an inspection report be
completed as a condition of sale, so providing one in
advance can significantly speed up the sales process.
Additionally, providing an independent assessment of
the equipment's condition helps buyers feel more
comfortable with your offering and will also help them
make faster decisions about buying your listing.
How much will it cost?
Inspection reports from equipment dealerships typically
range from a few hundred dollars to over a thousand
depending on whether you can bring it to their
dealership or whether they need to send a technician out
to your facility. Consider this cost an investment in
the sale of your listing.
Do I need to give them something to fill out or do you supply a form?
HDD Broker has a great
that you can download and print for the technician to
Can I supply invoices to show that maintenance has been performed on the machine to qualify that the machine has been "inspected"?
Maintenance records are different from a condition
assessment. Many pieces of equipment may be very well
maintained but may also have mechanical issues that
need to be addressed in order to operate at their
highest capability. Maintenance records are considered
a separate topic for Info Check qualification.
I have a loan on my equipment. If I give you the information about who the loan is from, will it be showed publicly?
Absolutely not! We collect this information to simply
make the sales process go faster. Most buyers conduct
one of HDD Broker's independent Lien searches prior to
committing to purchase in order to be certain that
there are no liens or encumbrances against the
equipment. Being up front with who has financial
interest in your listing makes the whole process go
much smoother. HDD Broker handles all aspects of the
payout, communicating with your bank or leasing
company regarding the payouts and transferring the
funds directly to them at the time of purchase.
Does HDD Broker have a template that I can sign to show the equipment loan holders or that its free and clear?
You can fill out and sign our
Should I be concerned there is a lien on this particular piece of equipment?
In most cases, this is a perfectly normal thing.
It's not often that companies elect to pay for an
expensive piece of equipment with cash, and loans or
leases are very common. Proper due diligence is
always encouraged of all potential buyers so your
honesty and upfront information will help to ensure
a fast and easy transaction for all parties.
I have a blanket loan on my company. Do I still need to declare a lien on the equipment that I have for sale?
Absolutely. Liens are public information and
HDD Broker contracts with an independent company
that researches both specific pieces of equipment
as well as the owners and their companies. Blanket
liens will show up. Be sure to declare any and all
outstanding debt that may relate to the sale of the
What types of equipment will have titles?
The most common types of equipment include trucks,
trailers, and all other vehicles or equipment that
travel on public roads.
Do I need to send you the original Title and what is the best format to send you a copy?
In most cases a digital or high quality faxed copy of
your title is sufficient for our needs. Once the deal
is complete, the original title will need to be signed
and couriered to the new owner directly.
What do I do if I am not in possession of the title?
Most on-road equipment requires a title. In the case
of a lost title, there are resources available from
your local DMV that will allow you to replace the title.
There are some situations where on-road equipment such
as small trailers in some states do not require titles,
and in that case the buyer is made aware that they will
need to file for a new title if their state requires
How many service records should I provide?
The more information you provide, the easier it will
be to sell your equipment. If you keep detailed service
records, sending those that pertain to the last six
months should be sufficient.
Check out a sample document of the kind of service history you can submit.
Can I provide invoices of work that "needs" to be done but has yet to be performed on the equipment?
Repair estimates are always welcome, but are not
considered service or work history and they are not
considered inspection reports. Having said that, they
are a great piece of information to pass along to a
potential buyer that will undoubtedly help with them
feeling more comfortable about the actual condition of
the equipment. If you have a repair estimate, please
be sure to pass it along to us!
Can I submit the required information at any time or is there a time frame?
You can submit any of this information at any time.
Obviously, the sooner you can get it to us, the sooner
we can include it with your listings and the sooner we
can find a potential buyer for you.
Can I have someone send the information to you if I do not have access to a device that will submit videos or photos?
Absolutely! Just be sure that they reference you as
the seller and the type of equipment that it is in
reference to. We'll do the rest!
Why do some listings have only a couple of checkmarks and yet show up with an Info Check rating that's higher than that?
Some listings will have certain categories of
Info Check that don't apply to them. For
example, tooling does not have titles, and most people
would not require a lien disclosure for a backreamer.
In those cases, even though the listing does not have
those components of Info Check in the listing,
it will not be penalized with an "X", instead getting
a "not applicable" flag in our system which will count
as a check as it pertains to its Info Check
This chart outlines types of equipment where an
Info Check category may not be applicable: